Privacy Policy

Last Updated: October 17, 2026

At Mela Mart.online, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase products from our store.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order details, and delivery information.
Device Information: IP address, browser type, device details, and website activity.
Communication Information: Information you provide when contacting our support team.

2. How We Use Your Information

Mela Mart.online may use your information to:

Process and fulfill your orders.
Arrange shipping and delivery.
Send order confirmations and updates.
Respond to customer questions.
Improve our website and shopping experience.
Send promotional offers where permitted.
Prevent fraud and protect our business.

3. Payment Information

Payments are processed through the payment methods available at checkout. Payment information may be handled by Shopify and the relevant payment provider according to their privacy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers, including Shopify, payment processors, shipping companies, and order fulfillment partners, to operate our store and deliver your purchases.

We may also disclose information when required by law. We do not sell your personal information for money.

5. Cookies

Our website may use cookies and similar technologies to remember your preferences, maintain your shopping cart, understand website traffic, and improve your shopping experience.

You can manage cookies through your browser settings. Where required, we will request consent before using non-essential cookies.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to access, correct, or request deletion of your personal information and opt out of certain marketing communications or data uses.

You can contact us to submit a privacy request.

8. Third-Party Services

Our store may use third-party services to process payments, deliver orders, analyze website traffic, or provide other business services. These providers handle information according to their applicable privacy practices.

9. Children's Privacy

Mela Mart.online does not knowingly collect children's personal information in ways prohibited by applicable law. Please contact us if you believe a child has provided personal information inappropriately.